STAY AWAY FROM THIS COMPANY !!!
Without Prejudice,
Unfortunately I can't give ZERO stars , but note that this company doesn't even deserve 1/2 a star !
I don't recommend to ever , ever do business with this company as they are the most incompetent and underhanded bunch of people I have ever come across.
Note that Blue Peter Lines never even once came to the premises to supervise or oversee the packing activities that was 100 % sub contracted to their lowest bidder in the UAE and when there was problems , they were no where near to come and resolve the issue and tried to then charge me more to bring the other items that stayed behind at an extra cost.
They have cost me thousands of dollars in demurrage, storage and overstay charges for my two containers from Dubai to South Africa just because they tried to save a penny on my expense, while claiming full Door To Door service.
Please note that they try to trick you to recommend an agent in your country of destination , t
hen they don't conclude their contractual arrangements with these agents and try and blame everything on you !! They recommended a list of 'trusted partners' to choose from and I gave them two options , from which they then nominated their preferred agent , whereafter I said 'Ok'.
When they failed to reach an agreement for 9 days after the container arrived with the agent of their choosing , they then tried to blame me saying that they were 'forced' to use the agent that I recommended.
All this while the demurrage and overstay charges accumulate against your risk ! They have no incentive to do the right thing because they exclude all demurrage, storage and overstay charges from their quotes !!
They do not care that they cost the customer thousands of dollars in demurrage , storage and overstay charges while sit back for week's to negotiate and get a better prices with other agents.
My shipment was delayed for 9 days already before I was even made aware (by an outside party!) of their inability and unwillingness to appoint an agent at the destination port !
They willfully misled me and kept the fact that there were delays that is for my account from me as a client because the knew they excluded and delay charges and I will foot the bill.
They then blame the shipping liner , the shipping liner's appointed agents, the other agents in the destination port and especially the client for all the inaction and dereliction of their responsibilities on their part by claiming that that they do nothing wrong and make every one else as the 'liars , crooks and thieves'
After reading the similar experiences from too many other people on google reviews and other review platforms, who have also suffered at the hands of this unscrupulous business (much to late !! and after the worst 2 weeks of my life) I regret ever getting into contact with them.
I was forced to step in to take control of the shipment as I lost all faith in them.
This cost me thousand more to step in and they now refuse to return the money they owe me me to complete their work.
They try to twist everything around to mask their incompetence and I will never recommend to anyone to use this company.
I have all the proof in the world and I will do everything at my disposal to get the money that I have lost back from them and to expose them for what they have done to me and so many other people.
People be aware , that there are too many similar cases of this kind of review about Blue Peter Lines LLC !Read more