What makes your company stand out?
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Services
International removals
National moving
Pet transport
Associations
FIDI
IAM
BAR
LACMA
EURA
About
Move One packs, transports and stores personal possessions for private individuals, diplomatic missions and corporations of all sizes around the world.
With more than 25 years experience in planning and carrying out moves, they have the skills to meet the most demanding requirements.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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What is the best advice you would give to customers?
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Have you moved with this company?
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Reviews
50% of the users recommend this moving company
K.M.
February 25, 2023
on Sirelo
BE AWARE. STAY AWAY from this company. My experience with MoveOne was horrible. They do not stand by their service and performance guarantees. They promise excellent service but provide a horrible experience. They deal with “partners” in the United States that will deceive, under-serve and cheat. They will find additional imaginary charges that will be added to your bill at the end. If you don’t pay whatever they request, they will hold your belongings hostage. I would not recommend this company (or its partner in crime - Noble Relocation) to anyone. Look elsewhere for a moving partner.
Moved from Abu Dhabi (United-Arab Emirates) to Blue Ash (United States)
I.W.
January 16, 2017
on Sirelo
Well managed team with good process
Price and reputation
Moved from Dubai (United-Arab Emirates) to Hua Hin (Thailand)
Response of Move One
March 7, 2024
Thank you very much for taking the time to share your thoughts on our team and processes. We're delighted to hear that you found our team to be well-managed and our processes effective. Your feedback serves as motivation for us to keep up the good work.
Sincerely,
Customer Service Team
Move One
Sincerely,
Customer Service Team
Move One
We take all feedback seriously and are committed to investigating the concerns you've raised. It's not our standard practice to engage in deceptive or unfair billing practices, and we sincerely apologize if you felt that way during your interaction with us.
Regarding your mention of our partner, we will address this matter internally to ensure that all our partners uphold the same level of integrity and professionalism that we strive for.
We understand the stress and frustration that can come with moving, and it's our goal to make the process as smooth and transparent as possible for our customers. Please know that we are actively working to rectify any issues and improve our services moving forward.
If there's anything specific you'd like to discuss or if you have further details you'd like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would appreciate the opportunity to make things right.
Once again, we apologize for any inconvenience caused, and we hope to regain your trust in the future.
Sincerely,
Customer Service Team
Move OneRead more