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What is your insurance policy? How do you deal with damaged items?
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Reviews
57They kept making promises for a month and a half, then completely stopped responding to emails and WhatsApp messages.
I had a very frustrating experience with this storage facility. Everything seemed fine when I moved out — I left the unit clean and followed all their instructions. They even confirmed that everything was in order. But now, they’re refusing to return my deposit with no clear explanation.
To make things worse, they’ve added a bunch of hidden fees that were never properly communicated upfront. It feels like they’re just trying to squeeze more money out of customers after the fact. I’ve contacted them multiple times to resolve the issue, but I keep getting vague or dismissive responses.
I would strongly advise anyone considering this place to be very careful — read every line of the contract and don’t expect to get your deposit back easily. Not a trustworthy experience at all.





