Interem Relocations

7.3
based on 133
Sirelo and Google reviews
i
What customers are saying
pro
Friendly (3)
pro
Professional (2)
pro
Careful with furniture (1)
con
Damage settlement (1)
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Art transport
Associations
OMNI
FIDI
IAM
BAR
LACMA
IMA

About

Interem, one of the most-trusted global relocation services company in the world, has for nearly two decades successfully helped millions of families and businesses relocate across the globe. Headquartered in Dubai, they have an extensive regional presence in UAE and India.

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Reviews

133
7.3
based on 133
Sirelo and Google reviews
How is the review score calculated?
67% of the users recommend this moving company
 on Sirelo
I used Interem to ship furniture from UAE to Ireland. On unpacking the furniture I discovered an expensive chair was severely damaged. I took photographs and sent them to Interem. They acknowledged the damage but said as the insurance had expired they would not compensate me. I pointed out that irrespective of insurance, they are still responsible for damaging my furniture and they should be capable of shipping furniture without damaging it. They still deny me compensation so I am left with taking a legal case against them for compensation plus legal costs. Before using Interem please be aware they do not take responsibility for damaging your furniture and instead keep the profit and fees rather than compensating you for their negligence.
con
Damage settlement
Moved from Dubai (United-Arab Emirates) to Cavan (Ireland)
Response of
Dear Ms. Marius Martin Maguire,

Regret to receive negative feedback from your end.

Kindly allow us to mention fact of deal as below:
1. Shipment delivered in Ireland by August 17,2023 with excellent service feedback from your end.
2. 1st Damage report of one armchair informed by you on November 02, 2023 which is 78 days after delivery date. Damage report should be informed & filed less than 40 days after delivery date.
3.We truly made every effort to accommodate your request and advocated strongly with the insurance company, highlighting your situation as a special case. We went above and beyond to assist in recovering your loss.


Regards to detail clarification on this; pls reach out us on ''[email protected]'' (You can keep my email id & we will be happy to assist if customer wants any further clarification OR Change with common email id if require)
 on Sirelo
Professional and responsive services provided by Interem team in relocation from Dubai to Muscat. The relational manager [Name removed by Sirelo] was proactive in providing end to end coordination to make the home and pet relocation experience pretty smooth.
Moved from Dubai (United-Arab Emirates) to Muscat (Oman)
 on Sirelo
We hired them because the sales person in the uae was really great and also gave us a really organized and good quotation. The packing team was amazing too. Sadly the good experience ended there as after 5 month I still don’t have my shipment at the destination location. It is still on route and no solution. It’s the worst choice I have ever made to ship it with Interem. They asking for more money now and no delivery date of the shipment in sight.

I am exhausted and angry. I wish I would have paid upfront more but my items would have been delivered earlier/on time.
I was promised 3 month maximum. It’s a shame.
Moved from Abu Dhabi (United-Arab Emirates) to Hamburg (Germany)
 on Sirelo
That team who serviced us was excellent starting from the sales person who came to our house - he was knowledgeable, polite and professional. He knew his business and advised us accordingly for our benefit so he cared for his customer. The price he quoted was according to market. The operations person communicated fast and effective all the way. The packing team were excellent. In fact outstanding - they came on time, were very polite and courteous and worked long hours to finish on time for two days. The leader [Name removed by Sirelo] was extremely helpful to the team and to us with good advice and excellent care for our furniture and satisfaction . When we received everything without any damage we understood their packing was perfect to protect every fragile item and every picture etc. they also made the packing very efficient by utilizing the boxes extremely well. [Name removed by Sirelo] had a proven process also and discussed things with us on the way to select the best possible sequence for the optimal
Packing. My husband and I have long years experience in management and operations and we both were amazed by the teams work and we give them wholehearted top star rating. Even the local partner they use in Spain were very good - they also commented on the way our furniture was secured for the transportation. They deserve a very high rating. If all the Interem teams were like ours they should have consistent highest ratings.
Read more
pro
All team were excellent and their care outstandding
con
No negative aspects
Moved from Dubai (United-Arab Emirates) to Malaga (Spain)
 on Sirelo
For a first time shipper, it wasn't easy at all shortlisting one company among so many others to ship my furniture back home to New Zealand. Interem, however, eased up my concerns mainly thru the fabulous work of each and every one of their staff, a thing thatvexceeded my expectations by far. The movers led by the incredible Shawket alingwith his team of three other workers were all exceptionally good, professional, fast, neticulous and highly experienced. The charges were fairly decent when compared to others. The constant and smooth follow up of [name removed by Sirelo] was just outstanding, not to forget [name removed by Sirelo], from Interem, as well as [name removed by Sirelo], from the agent company in New Zealand, were all following up the shipment until our furniture was loaded onboard the ship. I'm waiting now for the shipment to arrive Wellington sometime around 24th of October. I highly recommebd this company. They are truly good. Thank you all. God bless.
pro
Honest, genuine, hardworking, professional, up to task
pro
Swift, mindful of the value of time, patient, good listeners, and with incredibly classy attitude
Moved from Dubai (United-Arab Emirates) to Palmerston North (New Zealand)
 on Sirelo
This is my fourth international move and these guys are the best. Great crew who were very professional courteous and helpful. Highly recommended
pro
Totaly professional
pro
Friendly and helpful crew
Moved from Dubai (United-Arab Emirates) to Singapore (Singapore)

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