About
Since its inception, Emirates Logistics has made strategic investments in Infrastructural development, World Wide Agent network, Technology and Expertise, enabling our expeditious escalation as a renowned and successful brand both in the UAE and the Middle East
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
162I will recommend their service for our future requirements & would like to thank [name removed by Sirelo] for her timely support.
2. The quotation was reasonable compared to other companies. (I asked a quotation from at least three companies before I choose Emirates logistics)
3. The three movers came and packed everything within 3 hours (we were in 2 bedroom house) and all were very carefully handled.
4. All my belongings arrived safe without any breakage.
5. I would happily recommend the Emirates Logistic to other ppl and I already did to my neighbors.
I will definitely recommend this company in my community.
Thank you for your feedback. With due regards to your concern and feedback. I have had a look at the reason behind your discontent on the services provided to you. The additional charges you have paid was in excess towards custom duties. Our proposal to you clearly outlined custom duties as one of our an exclusion . Door to Door service proposed to you was delivered within the timeline and no additional hidden charges were added on /apart from what was mentioned to you on the exclusions of our proposal. This was paid directly to FEDEX on receipt. At any given time no Moving company can ascertain or advise you the cost towards custom duties, hence the same is mentioned on the exclusions of our proposal. I apologize for any inconvenience caused to you