Allied Relocations as a company promises a lot and delivers a subpar service. There sales techniques and delivery are awful as services
My experience
1) Provided a sales process that promised far more then you delivered
2) Allied did not provide appropriate oversight on the start of packing in Abu Dhabi as items were packed with out any planning and wrongly labeled etc with items missing AND SOME NOT EVEN PACKED
3) Destination Sydney not providing appropriate number of staff for unloading and helping us u pack when we are go through a major transition. Worst was that your UAE team starting from your sales person did not even know that only two people were provided to unload a lot of stuff. We were not told, and your support team did not even understand that was the contract between UAE and Australia
4) Items were missing and we had to throw a lot of items away like fans as they were dismantled and put in seperate boxes with no proper records
5) No duty of care and follow
up to understand customer experience which most global companies want to understand how to improve their service, Allied does not want to
6) No follow up on my complaint as was promised that senior management will call me and it’s over 5 months
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