S.A.
I used Usood Cargo to ship my belongings from Dubai to Kerala. Unfortunately, my experience with their Cochin office was extremely disappointing and unprofessional. I was scammed by the staff imposed various additional charges without providing any official invoice. Despite multiple followups via calls and messages, my requests for an official invoice were ignored along some items were damaged.
I was present on time to collect my cargo after being informed of its arrival. However, I was still charged / scammed ₹3,000 as a demurrage fee, along with various additional other handling charges. When I asked for an invoice, I was told it would be emailed to me but to this day, nearly a year I have only received the customs duty payment receipt, and no other documentation.
It appears that individuals like [Names removed by Sirelo] are involved in this lack of transparency and accountability. I urge others to be cautious when dealing with the Usood Cargo.
Moved from Dubai (United-Arab Emirates) to Cochin (India)