About
Apex Global Logistics offers gamut of end-to-end Ocean, Air and Land Transportation, Short and Long Terms Storing, Domestic Product Distribution Packing and value added services & Domestic and industrial removals.
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Reviews
22

I HAVE GIVEN NO STARTS TO AGL(Apex global logistics LLC Abudhabi) BECAUSE AGL IS A SHIT.
I AM WRITING THIS REVIEW SO THAT NO ONE SHALL CONSIDER AGL FOR SHIPPING THEIR CARGO. NO ONE SHALL GO THROUGH WHAT MY FAMILY HAS GONE THROUGH.
BELIEVE ME DO NOT CONSIDER THEM, THEY ARE UNETHICAL AND UNPROFESSIONALS.
Such a worst and hopeless cargo company I have ever seen. I have migrated from UAE to Australia and surprisingly the cargo by air was not reached the destination on time. As per AGL it was informed that it will take 14days max, but still I have given one week more due to the current covid situation, it happens, but till now cargo has not reached the destination. When I contacted AGL the person called [name removed by Sirelo] from Abudhabi has given the confirmation that cargo will reach within 2 to 3 days. Surprisingly till now after one and half month later also cargo is untraceable. AGL doesn't have any tracking system or procedure. When I have intimated them they woke up from their sleep and searched for the cargo. The cargo was in Abudhabi itself they never shipped it from origin.
I am suffering without the necessary things in a new place. More problematic thing is they are not lifting the calls and communicating properly. People can try their number specified on the website, no one picks. Websites shows they are committed and value towards customer satisfaction, all is shit.
Till now my cargo has not reached and I told them to return the cargo so that I can arrange with the other people, but no response from AGL and the contact person is not responding on time. There is no feed back from them that why they have not shipped the cargo or feed back given to me. I have received few emails after picking them very hardly, stating that cargo shipping cost was increased by their cargo partners about which I was not aware. Because of this they didn't ship the cargo and no information was shared with me, this information was given after one.and half month later when I picked AGL trough email, when they got up from their sleep. Till now there is no answer from AGL on 'why they have not shared the information of increase in the cargo shipping rate after paying the full agreed amount.? and holding the cargo in origin without taking any action.
SteevanRead more




