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Services
International removals
Art transport
Associations
IAM
About
Grospiron International, founded in 1840 and a pioneer in international moves is a company of the FG Mobility group, European leader in mobility services.
Grospiron International assists you in all aspects of your mobility: administrative and customs formalities, planning and carrying out the move, free technical visit to your home, insurance, packaging and special protection of your belongings (paintings, statues and works of art), organisation of consolidations, air, sea and road shipping, transport of your pets, transport of vehicles, custom services (handy man, etc.) or storage of your belongings.Read more
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Reviews
0% of the users recommend this moving company
N.
March 6, 2022
on Sirelo
In more than a dozen house moves, I never had an issue with a moving company until I hired Grospiron Dubai. They are highly unprofessional. Grospiron was supposed to pack and load my belongings in a container on 14th February. Two days before, at the beginning of the weekend, they informed me that they have already booked the container, however there was a minor delay in obtaining the container. They said there is nothing to worry about, they confirmed many times that the container is booked, and they will keep my belongings in their warehouse till the container is released. To my surprise, on 22nd February, I was suddenly advised by Grospiron that the “so called” container booking has slipped out of their hands, and next container booking is for March only, and I have to bear an increase in freight cost by USD 3,600 although the contract clearly stipulates that 'services for which orders have been accepted will be invoiced at the price agreed at the time of the order'. When I asked Grospiron Dubai to show proof that they had actually booked the container for February as initially claimed, they were unable to provide a booking confirmation. When I refused to pay for the increase in container cost as it seems that they didn’t have any booking (unlike what they were claiming) and this is not as per agreed price, they did not hesitate to threaten me knowing that I have already left the country, they are holding all my belongings, and I had already paid a 50% deposit. The “so called” option they gave me was either paying USD 3,600 additional for freight cost because of their inability to secure a container or, if I decide to go for another moving company, they will charge me USD 3,400 for packing my belongings which is extremely extortionate and not really a choice, since in any case I will have a major financial loss. When I refused to pay USD 3,600 additional for freight cost, they suddenly reduced the additional freight cost to USD 1,800. However, to date, Grospiron Dubai could not provide the proof of the price change. I asked them to provide both container booking confirmations with price for each booking confirmation however they could not provide. Instead, I received random screenshots of container prices with dates and price not matching their additional invoice. I am shocked by the dishonesty and unprofessionalism of Grospiron Dubai. Also, they subcontract without informing the client. I came to notice that my belongings were loaded in the container by another moving company when I received the photos. Do yourselves a favor, avoid Grospiron Dubai at all cost.Read more
Unprofessional
Moved from Abou Dhabi (United-Arab Emirates) to Annecy (France)
We acknowledge your feedback about our service and are sorry to see your dissatisfaction.
Our group carries out more than 4000 moves annually and we attach extreme importance to the satisfaction of our customers as evidenced by our ISO 9001 certification and our average score well above 4 obtained on Google.
The situation you mention concerns additional costs that are completely beyond our control as well as that of all movers on the planet and other users of sea or air freight.
As you are aware of the catastrophic situation in which maritime transport in particular finds itself, with price fluctuations and ship availability being called into question on a day-to-day basis.
Like you, we are experiencing this situation and try to do our best to preserve the interest of our customers. We offered you to pay only for the packing and chose another moving company in case you would find a better rate, but you refused. We also did not charge you for the storage while waiting for a container availability.
If, despite everything, you are not convinced of our good faith, we invite you to browse the networks to see that unfortunately we are hundreds of thousands in the world to suffer these additional costs from shipping lines.
Wishing you a good installation in France, we remain at your disposal.
Best Regards,
The Grospiron International teamRead more